Club Factory — order no. so[protected], sofa cover

Address:

E-013, ASSOTECH THE NEST, Ghaziabad, Uttar Pradesh, 201016

For order no. So[protected], i had received 2 defected products, and therefore i have applied for return and refund for these defected product. But club factory rejected the refund of one product of amount rs 1300/- and passes the other product refund.
Even after showing the picture of defected product, the replied which i had received is "product does not passes the defected check", totally fake reply from the seller side. Seller is not ready to refund the amount even after sending defected product. Club factory is cheating his customer,