[Resolved] Club Factory — order number so13382047 | |
I have placed an order with Club Factory Order Number SO13382047. I have not received the product till date. When I track the order it says estimated delivery date as Feb 22 2018. There is no customer support service to reach out to in the app. I have ordered & paid for it on 4th Feb 2018, through Paytm amount of Rs.1602.73. Its a gift I had ordered for my niece for her birthday. A mermaid type blanket. Can you please help me out here. Was this information helpful? | |
Feb 28, 2018 Complaint marked as Resolved The company had updated their response in this forum, this was a prompt & quick response I would have ever got.
Thanks to this forum Club Factory customer support has been notified about the posted complaint. Verified Support Feb 27, 2018 Club Factory Customer Care's response Dear, sorry that your order SO13382047 has been cancelled due to being out of stock, so we have refunded the full amount to your AXIS card with last 4 numbers 6798 on 13th Feb.Please try to re-star us for 5. Thank you.  | |
 2 Comments | |
Comments
Thank you for the response. Going forward kindly intimate the customer about cancellations & refund.
Reply
My order is not delivered yet my order no is SO[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information