[Resolved] Club Factory — order that I have not received

Raveena24

from Tiruvannamalai, Tamil Nadu

Website:

Clubfactory

I have placed my order on 10th of march and still not received any update on it and there is no contact number or im not getting any option to contact daily it is mentioned that pickup rescheduled for next day and if i chat with represntatives they just say they have forwrded and do nothing they are waste no one is bothered about customers im completely left helpless wasted so much of money on this app ill sue you people either courier my order or refund my money i spoke with ecom as well they informed me that clubfactory has not sent out the items to them i will take this to social media and court and sue you people if i dont get a response and update on my order.

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Mar 28, 2018

Complaint marked as Resolved

Its just that they delivered my order with great difficulty hence im marking it as resolved

Club Factory customer support has been notified about the posted complaint.

Mar 26, 2018

Updated by Raveena24 I have not received my order i placed it on 10th march and still it is not delivered daily it shows up as pickup rescheduled for next day and i spent so much money on this and no one is bothering to contact me there is no updte even customer care reps are not helping out they stopped replying me unable to cintact anyone feeling helpless i will not leave your bloody company ill sue you refund my money or deliver my products else ill take you to court

Verified Support

Mar 27, 2018

Club Factory Customer Care's response Dear, sorry for the delay during the shipment, your order is currently in Delhi custom, waiting for being cleared. Please kindly wait for 5-7 days, and you will soon receive it after clearance and picked by the local courier. Thanks.
Please try to re-star us for 5. Thank you.

Mar 27, 2018

Updated by Raveena24 Are you kidding how many days more shluld i wait from march 10th im doing that only i want my order else refund my money im running out of patience