Club Factory — paid for two item but received only one

I order one combo of set of brushes and beauty soing along with a combo of correcting palate and a brush. But i recieved the order after paying i found that there was only one combo of palate and brush in the packaging. I paid for both therefore i want you to please give me the fair service against my money please help this was very disappointing.
My order number was so[protected]
From the seller satguru telecom
Order date was 8.10.2019 at 20.03
My account email is [protected]@gmail.com
Hoping for some early action
Please mail me on [protected]@gmail.com of any further questions need to be answered
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I am booking level u headphones it's not working to phone calls that's why I am the return to this product so please agree
Congrats! You Won 1st Prize Tata Saafari In 11th anniversary Day Club factory .This Is Valid For Today For Registration Contact On:[protected]:club factory.

I have order Fitbit versa watch of cost 2499 and paid it while cod and they have given me samsung level headphone which i hadn't order. And there is no option coming for return or refund request. As they are not showing it in delivered category.
Men purse. The product is not good.

I9 tws Earpods are damage in the box so please provide me a new i9 tws Earpods This work is done by in 1-2 days complete. Thankyou

[Club Factory] The package for your order (SO[protected] has been shipped by Ecom ([protected]) from CF warehouse. Click here for detailed tracking info https://app.fromfactory.club/user_center/tracking/SO[protected]"

Not dliver may parches to 10 days ago
They have gave me delivery date but they can't make any call in order to inform me about delivery time or place ...but they masseged me that my order SO[protected] returned due to multiple failled delivery...how i get my order !!! I want it back ..plzz do something

It feels cheated when payment is asked first and things are not recieved. No good customer care support. Cash on delivery was not available so I had to pay. And now after complaining many times, no things no money. Club factory is a fraud site, which will not take issues seriously. Please do not buy, my genuine words to everyone.
Refunded money is not transferred to my bank account

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    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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