Club Factory — payment done through bhim upi but still i'm not get any order confirmation

Address:Ernakulam, Kerala

Today i ordered 3 items from club factory and i choosed bhim upi payment method. Club factory request for money to google pay i received and i did payment. Cash withdrawal done today morning 4.54am 14th november 2019. How i get order confirmation.. I think club factory is a trusted online shopping app but i got a cheating experience.
Waiting for your response
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 14, 2019
Updated by Sheril Varghese
Still status is unpaid
Complaint comments 

Comments

Today I ordered saree, amount from my g-pay account got debited but order did not place. There is no order summary in app neither I received any mail. Attached is the payment receipt.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information