[Resolved] Club Factory — payment not received for order no: s029594085

 
3 Reviews
 Sukalita on Jul 16, 2018
Hi All,

I had placed an order with :

OrderNo: S[protected]
Name: Sumita Kalita

This item got out of stock and amount got refunded on date 08/07/2018.

But this amount is not yet reflected in my paytm account.

Paytm transaction ID for this: [protected]
Amount Paid: Rs 620.09
Paytm No: [protected]

Please check back this issue, and refund the money back ASAP.

Thanks & Regards,
Sumita
Complaint marked as Resolved Jul 20, 2018
Got the amount

Complaint Status


[Jul 17, 2018] Club Factory customer support has been notified about the posted complaint.
Updated by Sukalita, Jul 16, 2018
Hi All,

This Order status shows, the item is dispatch and tried to deliver to me once on July 10. Order is placed on July 04, Usually I always get all the club factory order in time.
Till now I have got at least 7 to 8 orders.

But I am not sure why is order got blocked.
Could you please process it further.

My contact No: [protected] and it never changed.

Please help here !

Thanks,
Sumita Kalita
Updated by Sukalita, Jul 18, 2018
I did a withdrawal from Club factory to My Paytm No. [protected].

There it mentioned that, it will be reflected within 24 hours. But it is not yet reflected.
Complaint comments  2 Comments     Updated: Share0Tweet0Share0

Comments

I had placed an order for heart keyring set but got only one keyring in the package.

Order details

[Club Factory] Payment for your order No.SO29473977 on Club Factory App has been confirmed.

Kindly send a new one and let me know the return policy at the earliest.

Thanks
Anchal
[protected]
anchalhoney05@gmail.com
My order id :SO28975425
TRACKING ID :[protected] THRU XPRESSBEES .

Team,

I really need these products before 12/7/2018 as i moving out of city . this is the first time i have ordered, please dont disappoinment me .. i cannot collect if it is delivered after 12/7/2018 . please help ..

products are in customs clearance ..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    27%
    Complaints
    1449
    Pending
    0
    Resolved
    397
    phone
    +86 571 8689 1965
    +86 185 5739 6868
    location
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    Club Factory - payment not received for order no: s029594085