[Resolved]  Club Factory — pickup rescheduled repeatedly

Address:Pune, Maharashtra

My order is being rescheduled for pickup on a daily basis by club factory since 19 april 2018. When i contacted the courier service (Ecom) they informed me that club factory is rescheduling the pickup.
Today i tried to get in touch with club factory to get the order cancelled but they did not reply on chat option available in the application.
My order no. Is so17023742 and i placed it on 9 apr’18
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Jun 1, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2018
Club Factory Customer Care's response
Dear,
Your order is in custom clearance now. Thus it shows pick up rescheduled daily. After that, the local courier will pick up it and update the tracking info. Please check it again after several days.
After the problem is solved, please give us a 5-star comment here. Thanks for your support.
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