[Resolved] Club Factory — product is substandard

 
1 Review
Kupwara, Jammu and Kashmir, India
 khursheed Ahmad Sheikh on Dec 14, 2018
Sir i have ordered sleeve button base balk jacket on club factory the product was looking very great and the company says the product is of good material but when product reached me i paid cod rs 940 but unfortunately product material was sub standard for which i applied for return and refund but the website is showing zero progress for return with no pickup and other formalities.

product is substandard
Complaint marked as Resolved Jan 21, 2019

Complaint Status


[Dec 14, 2018] Club Factory customer support has been notified about the posted complaint.
Updated by khursheed Ahmad Sheikh, Dec 14, 2018
Sir i have ordered sleeve button base balk jacket on club factory the product was looking very great and the company says the product is of good material but when product reached me i paid COD Rs 940 but unfortunately product material was sub standard for which i applied for return and refund but the website is showing zero progress for return with no pickup and other formalities .
Verified Support
Club Factory Customer Care's response, Dec 18, 2018
Dear, we issue refund when the parcel is delivered at our warehouse, please kindly wait.
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    Club Factory - product is substandard