[Resolved] Club Factory — product not delivered | |||
I have placed an order more than one week ago. "your clubfactory package with awb[protected] will be delieved today" this message is received on my cell on 17.08.2019, then on 18.08.2019 i received following message" delhivery: your shipment (Clubfactory surface) has been delivered. Please rate us on : https://cfb. delhivery.com/? Tid=upto6m0z and on clicking the link my order id is fo[protected] and the link is asking me to rate them. I have not received my order, kindly help. Was this information helpful? | |||
Oct 2, 2019 Complaint marked as Resolved Verified Support Aug 20, 2019 Club Factory Customer Care's response Dear, please contact our support center in the APP with your SO number.
| |||
 5 Comments | |||
Comments
I buy a shoe from club factory and ii returned the product producct becouse of lack of quality. but did not get the amount back (Returned Id:SON[protected])
I have ordered my goods on 13/07/2019 from This company with order number[protected]. On 12/08/2019 i have receved a massage from company that 'your order is delivered rate us on specified link etc' . I am so dissappointed to know that there is no order delivered to me. It seems like this company is totally fake and making customer fool.
I was gave my order bluetooth headphones to club factory at 14/72019 that last date for receive 31/7/2019 but it not reach to me. Please give my order or refund my money back.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information
I am now unable to track my order in guest order. The msg of delivered order comes monday but i did' t receive my order till to date. Kindle look into matter and give exact status of order SO[protected].