[Resolved] Club Factory — product not received though delivered | |||
I ordered one product from Club factory which I didn't received. It was prepaid. It was supposed to be delivered on 18.08.19. When the delivery guy called me, I was a bit busy. After 10 minutes when I called back him his number was unavailable and still it is. After 3 hours I got a message saying that my order has been delivered. I'm not sure whether the order has been hand over to someone else or it was a scam without any confirmation. I have proper order details and there is no confirmation from my side whether the order has been delivered. I want strict actions against it or else kindly payback my amount. My order number is SO[protected] Was this information helpful? | |||
Sep 27, 2019 Complaint marked as Resolved Verified Support Aug 23, 2019 Club Factory Customer Care's response Dear, please check with your neighbors or friends if they received the parcel for you. You can also contact our APP support for this.
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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My order No SO[protected].