[Resolved] Club Factory — product not received yet.. it's almost a month | |||
I have ordered an item on 6th of february 2018. But still i haven't got my ordered item. I have unfortunately erased all the information about the ordered item from the phone, hence i cannot track my item as there is no order number with me, but i have the registered phone number through which i have ordered. Please help me out from it. I am attaching a pic of shoes, tat i ordered. Plz plz help me. These shoes are really very important for me (For some reason) And equally my money is also v important. So plz look into matter, & get my item deliver asap. Was this information helpful? | |||
Apr 19, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Mar 05, 2018 Club Factory Customer Care's response Dear, please tell us your order number so that we can check it for you. Thanks.
Verified Support Mar 08, 2018 Club Factory Customer Care's response Dear, we can not see your phone number which you provided(protected), so please tell us your registered e-mail address, then we can check it for you. Thank you.
Verified Support Mar 14, 2018 Club Factory Customer Care's response Dear, sorry that we can not find your order through your [protected]@gmail.com and phone number.So please tell us your name filled in your order, then we can try to check it, thanks. Verified Support Mar 19, 2018 Club Factory Customer Care's response Dear, we can only find your order SO7669381, which placed on 20th Nov. 2017.But we can not find any orders placed on 6th Feb. So please try to find your correct registered e-mail, thanks.  | |||
 6 Comments | |||
Comments
Hlo my name is Deepak Kumar, m basically belongs to Ropar Punjab India, I have ordered a Shoes from Club factory on 22nd Feb 2018, one week to go but no confirmation message received from club factory official site.
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So13952968
waiting for my order,
already it takes too much time to deliver.
if not possible to deliver,
refund my money.
waiting for my order,
already it takes too much time to deliver.
if not possible to deliver,
refund my money.
SO13797867& SO13552525 My 2 products have been automatically made cancel and my refund has not yet come to my account. My mobile no [protected]
Why my order is canceled. Order number - SO12408777. I want to my money. Please refund me my money because i buy another items.
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+86 571 8689 1965
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478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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But i have my register phone number there
[protected]