Club Factory — product not yet received

Address:

Kolkata, West Bengal, 700028

[club factory] payment for your order no. So8948580 on club factory app has been confirmed. You can check your order status in the app.4th december i got this message... Then on 7th december i got another message..[club factory] you order so8948580 is being processed by factories. To prepare your items, it takes about 1-3 business days... But not yet received.. My mobile number is [protected].. Plz do something.. This was my 1 st order and experience is so bad.. Full amount has been paid