Club Factory — products not received till date please update and delivered my order as soon as possible

Address:110046
Website:www.fromfactory.club

This is in reference to my order no. So4364151 placed on 20 sep 2017. I am not getting any information around this.
I am not able to track my order, while doing this through gati website - it says invalid (Tracking id - x[protected].
I called shipping costumer they told x21803443 is not a valid tracking id and there is no message, no email regarding delay of order.
When i tried tracking through club factory app, its showing as (Your order might be delayed by 5 days due to local national holidays).

So i request you to send docket no. And tracking id on ([protected]@gmail.com)...
Kindly help me resolve this issue as soon as possible...
+2 photos
Was this information helpful?
No (0)
Yes (0)
Oct 06, 2017
Updated by Oyesraju
I have alredy mail on [protected]@fromfactory.club
Kindly help me resolve this issue as soon as possible...

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information