[Resolved] Club Factory — products undelivered for almost 40 days
I ordered on 4th of feb 2018.. It's been close to 40 days and the product is still undelivered. Since 17th feb the only status in tracking is that product is in indian customs... No help or information is being provided by either club factory or delhivery. I have been told that i cannot even cancel my order. This is ridiculous. Need urgent help. The club factory customer service seems to be very robotic with no information being provided
Complaint marked as Resolved Apr 6, 2018
[Mar 04, 2018] Club Factory customer support has been notified about the posted complaint.
Verified SupportClub Factory Customer Care's response Mar 05, 2018 Dear, please tell us your order number so that we can check it for you. Thanks.
Verified SupportClub Factory Customer Care's response Mar 05, 2018 Dear so sorry for the inconvenience，could you tell me your product order number? So that we can help you as soon as possible. Please try re-star 5. Have a nice day.