[Resolved]  Club Factory — received damaged product

Address:Varanasi, Uttar Pradesh, 221003

My order id is SO14244788 in which i ordered 2 silicone ice tray which was damaged when i received it.i had paid 259.44INR for both trays but when i complained to customer support and had conversation with customer support where they refuse to refund full amount.they are not refunding me full amount which is 259.44INR instead they are just refunding me 32INR
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Apr 19, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2018
Club Factory Customer Care's response
Dear, in our app support, we have refunded the full amount, so why you again make your complaint here?
Please try to re-star us for 5. Thank you.
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