Club Factory — received wrong product but club factory is charging 90 rs to return the product | |||||
I had ordered 1 pair of earring in club factory. I received the wrong product. So i thought of returning the product. But when i tried to return the product it is asking for 90rs for return even though it is club factory's mistake. I tried to contact them but no response at all. Kindly help me on this. They are keeping condition like we have to return in 9 days. Was this information helpful? | |||||
|
Club Factory customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I had ordered a grey sling bag and an electronic watch via order number S[protected]. I am unable to track my order. When I logged in, it shows "no purchase" under the 'orders' option. Kindly notify me about my order as soon as possible.
Reply
I have ordered shirt and track paint through clubfactory app, due to material issue I send it back to mention address in app through mail by self option by the India post with track I'd EN[protected]IN, my order no is SO3504760 please solve this
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information