[Resolved]  Club Factory — refund fraud... amount not received

Address:Coimbatore, Tamil Nadu, 641653

Hi,
I am ArulBalaji from Annur, India.
I returned the product and applied for refund on 24th Jan'2018 but still I didnt get my money back and also not even any email or message update.
My Order number: So11450584
Payment transaction id: [protected]

If I dont get my money, I will write worst in all social medias with screenshots. Totally disappointed with your service.

My contact number: [protected]
My mail ID : [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Apr 1, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2018
Club Factory Customer Care's response
Dear, please check it that the refund has been done already to your HDFC card with last 4 numbers 6820 on 27th Jan. Thanks.
Please try to re-star us for 5. Thank you.

Mar 05, 2018
Updated by ArulBalaji Radhakrishnan
Dear Club Factory Team,
Thanks for the quick response. Much appreciated.
Unfortunately you refunded to wrong card it seems, because I dont have any HDFC card ending 6820.

I am looking forward to hear from you asap.

You can reach me for more details any time :Mobile: +91- [protected] | Email - [protected]@gmail.com

Thanks,
Arul
Complaint comments 

Comments

Sir I'm ordering a gown and return it back because of bad quality but I don't get my back yet .Order no: SO12820230.And when I do queries for this he say to contact with Paytm and I'm unable to contact them.I'm consumer of clubfactory then why I contact to Paytm.

How can you be so irresponsible
Serial number: SO13390918
I had booked shoes which I have not yet met. Which has been almost a month.
I get my money, or get my booked order.
If I can not get it, I will make a claim on the company.

Dear Club Factory Team,
Thanks for the quick response. Much appreciated.
Unfortunately you refunded to wrong card it seems, because I dont have any HDFC card ending 6820.

I am looking forward to hear from you asap.

You can reach me for more details any time :Mobile: +91- [protected] | Email - [protected]@gmail.com

Thanks,
Arul
why no reply?
I dont need fake stories.. kindly give me responsible answer.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information