[Resolved] Club Factory — refund not received amount 245

 
1 Review
India
 Sarah Almeida on Mar 19, 2019
My order no.is SO92046389. I had placed an order which was cancelled from club factory coz it was out of stock. I was told I will receive a refund. N when i checked the status, it showed withdrawal success on 7th March. I kept chatting about the same that I haven't received any refund n no withdrawal amount given. Today after continuous request, i came to know that the amount has been transferred to a wrong paytm account. When i asked the cistomer service to reverse it coz it was their fault...they kept blaming me that i asked to trf to that account. Now it looks like some employee from club factory has done this fraud. That's y they are not refunding as it must have gone to some of their known account. Never expected club factory to do this. Please revert, how do i get my money back

refund not received amount 245
refund not received amount 245
Complaint marked as Resolved Apr 21, 2019
Verified Support
Club Factory Customer Care's response, Mar 21, 2019
Dear, our stuff have no access to steal customers' money, if you think your account is stolen by someone, please change your password.
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    Club Factory - refund not received amount 245