Club Factory — refund not received - order no so95780909

Address:

Mumbai City, Maharashtra

Order no so95780909

This is regarding return of 4 products purchased from club factory. They took the product back and did not refund the amount. When asked for refund they said they have already refunded and its been withdrawn on some random paytm number. I told them i did not transact through paytm while placing the order they how come it can be sent to paytm account. I used icici netbanking while placing order. I also shared my paytm statement and bank statement to show them that i did not receive the refund. They launched complaint on 18th april. Whenever i ask them about my refund they ask me to wait for 3 days. Since then they are replying with the same message. This is a fraud company and they loot their customers like this only.

Revert in case of any clarifications

Heena gyanchandani
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