[Resolved]  Club Factory — refund reject, tracking number[protected]

Address:

Shimoga, Karnataka, 577201

I had ordered a canvas shoe, size 1uk
I received size 37
Even my order on the website says size 1uk
The shoe was way bigger,
With disappointment, i had to return the shoe,
Club factory said they charge 90 rupees for return,
It was completely their fault, but somehow i had to agree.
I returned it, it got delivered to the facility in a couple of days,
Its been one week now, i have not received any refund money
The app says - we are sorry to inform you that your application for return has been rejected.
I don't get it,
I haven't even used the product for one minute, i saw the wrong size and packed it back into its cover.
Please resolve this issue at the earliest