Club Factory — regarding refund of my order

I ordered first time from club factory (Jbl earphone c100si) at price of 290₹. When i received this it was not good so i decided to return and search customer care numbr frm google, the no. Was [protected].
He adviced me to download quick support (Team viewer). I know this aap so i regret him and returned frm original club factory app. Just he want to hack my phone and want all data frm my phone.
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Hello

I had ordered 2 shoes which I returned they charged me fees also as soon they refunded my money my account was hacked by someone nd my money was withdrawn by patym i have tired calling customers account.
Order number S[protected]
not able to withdraw my refund money
they are telling to bind my phone number for withdrawing money ..when tried to give my phone number they are telling already registered...very bad service in refund processes ...
My order from club factory was not delivered to me...and in app it shows that your product was successfully delivered... I think they are totally scammers in the name of sale

Order I'd. SO[protected]
Team pathetic service still not received my order no SO[protected], I have placed my order on 18/08/2019 still showing customs clearance kindly return my money otherwise I will take next step, r u people are playing wid emotions and hard earn money it will take u people somewhere mind it .
I m living India on 8th September and my products has already reached itanagar but it says that the items will be delivered in next three days. I would be obliged if you deliver my items by today.
My order is delayed Please cancel my order and refund me

Estimated Delivery Date[protected] Tracking No. [protected]

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    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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