[Resolved] Club Factory — return request no son[protected] didn't reverse pickup even after 5 days | |||||
My return request order number is SO24521230 which had been received by me as on 15.06.18 but I didn't like the product I request for return my return Id is SON[protected] which had raised on the same day even if your courier person (ecom express)didn't come for pickup i got message as on 15.06.18 reverse pickup has not been picked up plz call centre so I called there they didn't give me proper response. This is really disappointed me. Club factories service center is also not giving proper response. Was this information helpful? | |||||
Jul 22, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Jun 21, 2018 Club Factory Customer Care's response Dear, Sorry for the trouble. We have sent the info to our return center. They'll check it and arrange pick up service for you ASAP. If there is no one to pick up your return parcel, you can also courier the item to the following return address: Here is the return address: Return Address: CLUBFACTORY INDIA PVT LTD (Return Center) G45, FIRST FLOOR, SECTOR 6, NOIDA, UTTAR PRADESH 201301 According to our return policy, you need to bear the shipping fee of return. And please do put a paper with your order number and return reason on it so that we can identify the package and process the refund without delay. The refund will be issued to your original payment method in 8-20 working days from the day we receive your package. Thanks again for shopping with Club Factory. After the problem is solved, please give us a 5 star comment here. Thanks for your support. | |||||
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478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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Order SO15725682