Club Factory — returned item but yet not received refund amount

Address:Aparoopa Arcade, Jagadamba Centre Visakhapatnam, Visakhapatnam, Andhra Pradesh, 530002

My name is deepakgurnani. I had purchased item on 16 dec from club factory, order number is s[protected]. But received wrong item on 24 dec2019 so i returned on dec25 2019. Yet today i have not received my refund amount. When ever i called club factory customercare number they tell some stupid reason n ignore my complaint. I have paid you through google pay number is [protected], googlepay i'd is [protected]@okaxis.
Please return my refund amount soon. I[censored] not able to send in googlepay i have paytm also with same number [protected], you can send paytm also. Plz do the needful soon
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Its been 15 day my order has not been delivered neither i got refunded what should i do they are showing order confirm it’s shipped from Indian warehouse picked by local courier the package is in transit... now they are showing dispatch failed we will trying again but nothing is happening neither i sm getting my refund help me

Hi
I have placed a order in club factory the estimate delivery date watch 01/02/2020 and the product is not shipped... DOCKET NO IS SO[protected]
please check my courier status and deliver my courier at my home address please do this needfull.

I have ordered thorough club factory and i have paid the amount of the product i also have my paytm transaction id and order id and then club factory showing that your payment has failed ..
And there is no refund i get or no message i have get

I want to chnge colour of my top i dont want black colour because it was not as a expected its quality of colour is too bad i wanna pink one would you pls accept my request and pls change it.

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