[Resolved]  Club Factory — someone else withdraw my money

Address:

Chennai, Tamil Nadu, 600113

I have returned a product and they have refunded my money on 1st feb'19. But it is showing tat i have withdrawn the money through paytm on 6th mar'19, but i have not done. I called the cust. Care, they are trlling i hv withdrawn to paytm no.[protected], which is not my number. They are not ready to give me any proof. They are rude. I am telling them tat i feel it is been hacked, y should i claim if i have withdrawn. I am not leaving this isdue, otherwise i wl escalate in to mr. Vincent lou ceo. Pls resolve it asap.

Order no: so82011556
Ph no: [protected]