Club Factory — status

Address:#29, Royal Enclave, Near Aggarwal Hospital, Sahib Nagar, Theri, Patiala, 147001

Sir, i have give the order for shrug through club factory app on 25.12.2019. I received the shrug, which was not good color according to my choice. So i return it next day. The vender came and collect the shrug. I received the message on the same that the product has been received. I have already write the complaint for refund of amount but still i have not received the refund amount. Please let me now the status
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Feb 24, 2020
Updated by Sunejark
REMINDER -II

I have lodge the 2nd complaint on February 17, 2020, but still i have not received any reply or refund amount. Please look into the matter and decide it immediately.
Regards
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    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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