[Resolved]  Club Factory — taking long time to deliver the order

Address:Chandigarh, Punjab, 160047

I have ordered 11 items on 28th of January, now it has been a month but yet not delivered. Before also I have ordered it before also it came in 15-20 days. But this order is taking a long time to deliver. In the app it keeps showing that Your order is in Indian custom it may take 2-5 days. It has been 2 weeks showing the same. I have payed the money also. Then also it is taking very long time to deliver.
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Apr 3, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2018
Club Factory Customer Care's response
Dear so sorry for the inconvenience,could you tell me your product order number? So that we can help you as soon as possible. Have a nice day. And please re-star 5, thanks.
Complaint comments 

Comments

My order seems to be canceled automatically when my order was in customs clearance. Please do not cancel my order. Please help me
Canceling pending.
Order no.-SO[protected]

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