Club Factory — toiletry bag for travel and gadget bag for travel

Address:Birbhum, West Bengal, 731101

I have ordered two bags for travel on 11th september and the order no. Is so46479876. I have paid for it. But i can not even track my orders. And not yet obtained the products. I had ordered from the website, without using the app. Please let me know the status of it. Or cancel it. Otherwise let me know if i have to complaint to some other places. Please do the needful.
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    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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