[Resolved]  Club Factory — undelivered paid boots

Address:971

I have paid for the below product as below and yet i havent received it.

Dear tarek, your order so81222936 has been shipped to club factory's distribution center from different factories. We are packing your items and will schedule the shipping service. It takes about 2-5 business days. You can track your order status in the app by following account - orders - tracking.

If you have any questions about your order, get answers online from support of our app.

Thank you for shopping at club factory,
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Mar 18, 2019
Complaint marked as Resolved 
Verified Support
Feb 11, 2019
Club Factory Customer Care's response
Dear, this order has been canceled because items went out of stock. Sorry for the trouble.
Complaint comments 

Comments

Sir,
i ordered a bag through factory clues (online shopping)and online paid Rs 225 dated[protected] through my debit card vide order No S06545420, despite i paid requisite amount product has not been delivered. Accordingly i requested to the customer care for the same he abused me and asked we wont refund go where ever you like!
I ordered some products on 14th jan 2019 from kuwait. It was suppose to be delivered with in 4-5 working days. My order no. Is SO84133211.
Dear sir/ma'am,

I'm Mercy and this is my order number: [protected]. The other item along with this was cancelled by clubfactory. That means the remaining money should be refuned. Why am I charged for shipping?

Kind regards
Mercy
Hello club factory
I have ordered a product from your site
My order num is SO87748213
I cant track my order
Please make sure i get the tracking feedback as its a gift for a special friend of mine
I request you to provide a revert soon

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