Club Factory — urgent refund

7 Reviews
Palampur, Himachal Pradesh, India
 Sayra Sood on Nov 20, 2018
I returned 2 pieces of clothing that i ordered, through 'delhivery'.
I still didn't get my refund.
I want it *urgently* back. Cf app even stopped replying on the support center chat, and barely picks up the call. That's unsatisfactory.

Order so55740000
Order total 1275.5 inr
Cod shipped
Received on: 27th october 2018

Then, i returned the package within a week and since then, i didn't get notified about the refund. You may refund it in my account if further involvement is shown.
Address, phone no. And email-id is already provided in the account.

Complaint Status

[Nov 20, 2018] Club Factory customer support has been notified about the posted complaint.
Complaint comments  6 Comments     Updated: Share0Tweet0


I'm order in 10oct2018 now a day i'm not received my order now my orderso54087520 but money will transfer I'm paid pls help me
I ordered a wrong size(s) for my crop hoodie I want to replace my order with (m) size my order number is S[protected]
My tracking is in customs clearance
Please candle order j have ordered the wrong product my order no is SO64111670
This is herewith informing that i place request for returning of my item on 1 November 2018.
its being almost 10 days no one come to pick it up . i m requesting u to please send someone and refund my money
Order Id :-SO58551171
Retrun ID :-SON[protected]
Please let me know as soon as possible
I had ordered items from club factory and I choose the cod order.They said that I will get three calls from them and I had attempted one call. I had not attempt other calls so they cancelled my order. If I have any chances to get cancelled products and my cod order number is so63334856.what is the procedure to re-order the cancelled products
golluri's reply, Nov 11, 2018
I have returned my flipflops on 30th october but you didnt refund me the money yet.
Can you refund the money as soon as possible...

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    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    Club Factory - urgent refund