Club Factory — why my order is not delivered

Address:

C96A Nav Jyoti Ajay plaza F3 Sunday bazar road C block Shalimar garden , Sahibabad , Ghaziabad 201005, 201005

This is my order number i ordered this on 27th october and the estimate time of this was 4th november. I have complaint this atkeast 4-5 times but now i am seeing the status as delivered but i haven’t received anything yet.
This was my first experience with club factory which was very disappointing
I haven’t received my order yet and it’s already paid