Club Factory — withdrawal refund to my pay tm account however have not received it in my account been 10 days

Address:	New Delhi, Delhi, 110008
Website:	Club factory

My order number SO30757187 got refund in my account on 5 Aug and I had withdrawn the amount to my Pay tm account however I have not received any balance. CLUB FACTORY sucks neither the CUSTOMER CARE has any details nor the ### online chatting people are replying. Worst experience ever would never recommend these cheaters to any one. I have been trying the online chat people however those guys are not bothered to reply. When I tried calling online CUSTOMER CARE of CLUB FACTORY those guys said we do not have any information check with online chat people. Such ### have been hired by this ### CLUB FACTORY site. I am sick and tired of following these guys for my refund of approx Rupees 850. Kindly help me getting my money back from these fake people or fake site. It would be a help to me. Also I gave added the screen shot of the withdrawn money to my Pay tm where money was never transferred.