Club Factory — worst refund policy

Bhatty1992

from Bengaluru, Karnataka

Address:	560043
Website:	Club factory

I have not received refund amount for 2 of my return items. Which is about 1400 rs. I have called them many times and they say it has been refunded, but I have all the proof that nothing is been reflecting in my account and no refund has been done. It’s frustrating and this is the worst customer service.
They say that the refund will be taken care by chat support, are u serious that money matter will be helped by some chat which does not even stay connected ?
The application is also corrupted, doesn’t show my order history or anything!

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Club Factory customer support has been notified about the posted complaint.

Dec 12, 2018

Updated by Bhatty1992 These are the 2 orders numbers.
And they said it will reflect in 1-3 business days but the balance is zero and I don’t even know how to withdraw the balance. Seriously a fraud business by providing the worst costumer service, even before the order and after the order