Club Factory — wrong mode or refund

Address:560029

My order number: SO[protected]
As i have booked the order through my debit card, and cancelled it before shipment. I did not get the refund money to my debit card, either they have refunded to my paytm number which is already blocked. I cannot access paytm anymore. I want my refund to be credited to my debit card or clubfactory wallet. The customer care executive is not concerned about my issue, they are disconnecting the call
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    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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