[Resolved] Club Jiva — 5 year holiday plan taken from united 21 resort lonavala | |||||
My self prashant amolik, i was lured by free gift scheme and invited to united 21 hotel in lonaval there many sales person talking sweet and fancy things forced me to take 5 years holiday plan of club jiva at united 21 hotel lonavala on 18th april 2018, my membership id is cj/un21/b/c0012, i was told all rosy stories of the package and they ended to swipe my credit card for inr 570000 but they have taken more money from me the same package is at inr 420000 in market and the sales guys have taken big commission margin out of it, also they have given me blue studio membership which is base category membership for such a huge amount cheaters, they told me that i can pay by no interest emi for 2 years and interest part club jiva will take care, immediately in 2 days mr. Sandip singh is now denying it saying club jiva cannot take interest part, i am middle class person and i cannot pay this huge credit card in one go as i already have many emi to be paid and i am highly cheated here and i am in very much stress, also as per many website reviews i later found that they are cheating people by misrepresentation of showing 4 stars properties you will get in package where as the only give poor service apartments with limited choice and many hidden rules, since their website says cancellation can be done within 7 days from membership purchase i have sent mail to [protected]@clubjiva.in however they have replied back to me saying membership is non cancelable and non refundable. They have made my life full of stress. I want my money back Was this information helpful? | |||||
Jun 29, 2018 Complaint marked as Resolved Club Jiva customer support has been notified about the posted complaint. Verified Support May 28, 2018 Club Jiva Customer Care's response Dear Sir/Madam, We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva. You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details. We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details. Warm Regards Team Club Jiva | |||||
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