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[Resolved]  Club Jiva — can not book free international holiday offered

I have taken club jiva membership in dec 2017 (Member id cj/ma/904). I want to book my free international holiday week in thailand. I called customer care several time as well sent several reminder mails. By phone only informed that my dae id is not generated and never replied for mail.

This surprising that after three month of membership i can not book my holiday and still need to wait for procedural things. I am planning my holiday in may 2018. And because of this issue i am completely fall in uncertainty.
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Apr 13, 2018
Complaint marked as Resolved 
DAE is and password provided Thanks

Complaint Status


[Mar 20, 2018] Club Jiva customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

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DAE id and password provided. Thanks to resolve the concern

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    Club Jiva
    Customer Care Service
    Customer satisfaction rating
    52%
    Complaints
    297
    Pending
    11
    Resolved
    145
    Club Jiva Phone
    +91 88 6715 6777
    +91 81 0878 5544
    Club Jiva Address
    65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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