Club Jiva — cancellation of membership and refund amount paid

Sir,
I have taken club jiva membership on 22/11/2018,
Purchase agreement number
Cj/ct/b/c162
I have paid 10, 000/-
I requested club jiva to please cancel my membership and refund amount paid,
As i don't want this membership
Club jiva not refunding my hard earned money instead they are giving me concession in holiday which i don't want.
Please help me to get my money back.
Thank you.
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Club Jiva customer support has been notified about the posted complaint.
Complaint comments 

Comments

I took my holiday package from club jiva by doing full payment since a month I m trying to book my honeymoon but they don't reply properly with confirmation reservation team is pathetic & even no refund option
They have commited complimentary 4 nights 5 days booking but no one is responding then what is use of that
CJ/KP/R/01250

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