[Resolved]  Club Jiva — Cheating and fraud with me for the taking membership through wrong commitment

Address:Vadodara, Gujarat, 390025
Website:CLUB JIVA

Dear mr. Sandeep,

My name is mayur maru, i am working in mnc company in baroda. I need your help for the cancellation of membership and provide us the refund of my money asap. Details is as below:

I got the call from club jiva vadodara office and invited me to join the meeting in 31st jan 17 evening. Your colloquies have shared lot of schemes and forced to us to avail this offer on that day only and i have been paid rs.37500 pcs through credit card on 31st jan 17. On next day we thought that i should give the trip gift to my brother and my brother have contacted to baroda office but your website does not shows any baroda office number and then he has tries to contact you to mumbai office and your office personal nisha mam and neha mam informed that we don’t have any membership of my name and my brother have lost 3 days for the trip because he has already taken the leave of 05th feb to 10th feb 17. Hence my brother have already instructed to cancel this member ship and take a refund of rs.37500 asap. Second point, during the discussion in baroda office. No one have communicated that this membership is non cancelable and non refundable. Same thing i have a evidence and also they have been forced to sign the agreement in hurry which shows that they are doing cheating work.

Also we have requested 3 times for the book the hotel then they have refused me my request with unrelavant reason so it is very much clear that they have cheated me for this membership.

Hence i want refund and also cancellation of membership otherwise i will go to consumer court and court with all detailed evidence. And if i will not get refund on top priority then i will send the emails to pmo office for the justice. And i will file the case against you in court if needed.

Regards
Mayur maru
[protected]

Please do the needful on top priority.
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Jul 29, 2017
Complaint marked as Resolved 
Club Jiva customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2017
Club Jiva Customer Care's response
Dear Sir/Madam

We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.

You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.
We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards

Team Club Jiva
Complaint comments 

Comments

Totally fraud

While booking they confirmed about the hotels will be available in off season easily ...

But now when I send them email for booking of cidade de daman, they are saying that you have to book for three nights to avail that particular hotel... But I just want to stay a single night ... How stupid it is avail three nights or you can't stay in that property

While booking they too confirmed that they will provide us hotel in off season within 4 days ...
Now they are making the people fools ...

I think they are professionals in making up money by making up fake promises

I recommend all the people, do not get in words of their members ...Or else you will lose ur money

SAY NO TO JIVA...
I have one Gift Voucher which is win from Mount Abu, and it is Valid till November 2017.

I Plane for Holiday At Naintal and send Mail for Reservation Hotel boTrain booking also done,

If my Complaint is not resolved the i can go thru Consumer Court.

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