[Resolved]  Club Jiva — could not fulfill the commitments

Address:	421501
Website:	www.clubjiva.in

Your officials requested us to attend a presentation at Matheran on May 06, 2017 and given a very attractive marketing talk thereby provided a very greenery picture of your company which influenced us to become a member of JIVA CLUB. But I am very much afraid to tell you that over a period of time I fully realised that it was far away from reality.

They have given us a false commitments which today I realise that they cannot honour or fulfill.

We have been offered a free holiday home coupon (no. MUM 27686) offering free stay for five nights and six days at Saputara or at similar other places but your officials couldn't confirm our booking till date.

Secondly, I was trying for Panchgani during December 2017 and even at time time I couldn't get the booking.

Now, it is a third time when I am planning to go to Saputara by giving sufficient time of one month in advance (on the dates which are available according to your choice) even then I couldn't get the confirmed booking but never the less I am receiving series of e-mails asking to provide same information in some specific format which doesn't add any value to me.

Besides these three incidences, it has given me mental torture which cannot be counted in monetary terms.

I need to make series of phone calls to various officials of your company at periodic intervals and beg for a confirmed booking but I am very much frustrated to share with you that all of these efforts turned out to be totally worthless.

After having such background and series of bitter experiences, I have decided to request you for cancellation of membership. I have not used your service for single occasion also not even including your free holiday home coupon and hence entitled for 100% refund with normal FD interest for time you have used my corpus.

Kindly acknowledge the mail and refund me the entire money at your earliest.

Waiting for your favorable reply