[Resolved]  Club Jiva — Fraud club jiva sales person in matheran

Address:Raigad, Maharashtra, 410102

FRAUD CLUB JIVA
I vistited Matheran on 18th Feb with my wife. One of person from Jiva Club met me near Near Rangoli Retreat hotel and he gave one coupon to tear and I found message " one of sure gift 1.LED, 2. IPOD, 3 stay at hotel, 4 Cash reward of INR 10000”. He said we will have to attend a presentation for 1 hour at Hillock hotel with Family, he also asked if I have the VISA credit Card, he said nothing will be asked to pay. So to fool the person and swipe card immediately. I reached the reception of hotel of Rangoli Retreat. One lady met and asked to show the VISA card. Then One of Salesgirl took us to see hotel said Jiva club have tie up with Rangoli Retreat hotel & ihe said JIVA club is the owner of various hotels like Cidade De Daman, Millennium Park in Panchgani, Aguada Anchorage in Goa, Abhishek Beach in Ganpatipule Ratnagiri, Ginger Tree/ Goveia Holiday homes in Candolim / Anjuna beach etc, she showed us mails from Existing customer who are satisfied…..fake mails and pictures.She also said with Club Jiva membership i can also book Club Mahindra resorts any season any time. Then she asked his senior manager (Jignesh, may b fake name) to attain us. He said he can get cash discount if I accept this today…..a big trap. He said 2 yrs free membership one domestic & one international trip is free 6 nights/7 days in 4/5 star hotels ….again trap, we asked him his visiting card or ID card, manager said they will show when you take membership ….again trap. He was again and again asking me if my credit card is older more the 3 yrs then i would get more rewards points ... big trap, as credit card older then 3yrs dont have cip inside & easy to do fraud. They both were discussing lie/ fake stories about their hospitality, services of Jiva club. He was making my mind to say YES by writing again and again. He said that the annual charge is just Rs 4900 and I have to pay Rs 1, 30, 000/- for 25yrs membership . He said if I pay uising credit card they have arrangement with my bank and I can covert this into 24 EMIs with 0% interest ( another lie)& asked me to just show my credit card & they brought the credit card swiped machine for Rs 100, 000 and I didnot the pin under their influence/ hypnotism as that person was not ready to show his visiting card & thank god i got chip based credit & debit card. I took my card back & kept it in my pocket. Immediately I checked the google to see the review and found they are fraud, they have cheated so many people in other locations. They target families/couples on holiday trips so that they can not do anything.
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Mar 30, 2017
Complaint marked as Resolved 
Club Jiva customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2017
Club Jiva Customer Care's response
Dear Mr.Mansih,

We are not aware why you have opted to post this message on this platform. We have no customer registered by name of Mr. Manish Maisheri. Further you said of visiting Matheran and attending presentation Hillock Hotel which is in Mount Abu. These all points are suspicious and seems an intentional attempt to harm our brand reputation which in turn can be termed as defamation. We have loyal and satisfied customer base which keep increasing despite people with vested interest keeps posting unwarranted things on social media. We have no control on the messages posted on such social media website and will prefer to avoid responding further.

Thanks

Customer Care Team
Complaint comments 

Comments

What is your mobile number Mr. Manish Maisheri ? I am from Mumbai and waiting for my refund from November. I have list of people with same issues.
Hi,

Same happen to me.. let come together and close this Club Jiva. Even no proper support or

answer from Jiva.

Log a FIR with Police station about same.. I am alos doing same. I also logged a complaint on

this portal but no use.. see below..



executive-bay-club-jiva-mahabaleshwar-trapped-customers-c1436418

Thanks,
Suraj
Riddhi Gala Shah's reply, Mar 18, 2017
Can u share your no
M complaining concerned people pls revert on dis no - [protected]

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