[Resolved]  Club Jiva — fraudulent policy and cheating customers

Address:	Mumbai City, Maharashtra, 282001
Website:	Www.clubjiva.com

I am vikram gaur. I have taken the membership on mar 2015. My memebership no is cj/aa/b/c299. My mebership ll expire on 2019. And till now i have not been able to use even a single holiday through club jiva. Everytime i try to book there is some problem from club jivas side. Either the rooms are not available or they ll give confirmation at very last day. My 21 nights are accumulated till now. Today i have placed demand for gangtok and darjeeling. The mail which has come to me is asking rs 1500 per ni per room as utility charges. But while giving membership they have given list of 70 plus resorts all across india and told whichever locs are not included ll also be managed by the resort staff. Now they have given another list of resort incl just 15 to 20 resorts.. I am really feeling cheated now. From last 3 years i was planning to lodge a police complaint and taking the matter to court.
But now i think this is the right time. I will also complain on the national portal for grievances. About the fraudulent policies of the club. This is the most cheat club which is looting the hard earned money of the public by false promises and fraudulent customer care executive. I really feel cheated. But not going to leave club jiva so easily.