[Resolved]  Club Mahindra — Cancel Membership due to costly and poor service

Address:	BUNGLOW A 22 AMBE GREEN CITY VALIA ROAD ANKLESHWAR
Website:	CLUB MAHINDRA

Dear Sir/Madam,

I wish to cancel Club Mahindra Membership due to following reasons:
(a) You cannot find Rooms available and booking load is worse than Indian Railways.
(b) You cannot plan your holidays in 3 months advance.
(c) You cannot plan your holidays according to site available with Club Mahindra, so since June 2018 I earned 750 x 3 =2250, used only 1038 points and 1828 points remain un utilized. Though paying ASF of about 11000 every year in addition to 180000 approx initial cost.
(d) Cost of food is exorbitant. Per person buffet is somewhere like Rs. 650-750 while Ala-carte is very costly. So, while most other hotels offer complimentary breakfast and reasonable meals, cost of meal at Club Mahindra is very high. There are almost no other options available for dining except Club Mahindra. Thus, in a day for a 2 Adult + 2 Kids, one will end up spending something like Rs. 3, 500-4, 000 per day and then they tell that cost of boarding is free with membership.

(e) Different prospective members had been given expensive gifts such as TV, paid trips to abroad, etc, which also was never offered to me even though I have paid more than most members in same category.

Policy adopted by Club Mahindra in making members is differential and unjust. Similarly policy by Club Mahindra in giving holidays is also unjust. For example, Membership at Pavana, Lonavala is not offered online reason for which is beyond my understanding.

It is my sincere desire to surrender the Membership and get the refund in this respect. I also desire to resolve the matter amicably failing which I may decide my future course of action including legal recourse against the Company in an appropriate forum.

Request your revert in this context.

Sincerely,

Ashok Bhatnagar
Membership ID 419623