[Resolved]  Club Mahindra — Given wrong information, misbehaviour and not answering

Address:Vadodara, Gujarat, 390019

Dear sir

I attended the present ion on 28th nov 15 with my family at baroda. My wife mno is select for gift voucher and received call on 12 july. But we r buy so no appoint was set. I have confusion about second voucher. So i personally ask to manager said that is not possible you said that you avail one voucher to booking appointment caller. I received call on 18 july from dipak. I clearly said that i received one voucher previously and second not generate. He said that it issued to you and this for our new update product and book appointment for 19 july at 8:00 pm. On arriving at club m. Manager said it is not possible to issue. It is 15 km from my house in raining we reach there. I got sock. Now dipak told u have not said about previous voucher. I talked to his senior about that he check the recording and send to you. Dipak also said same. I called dipak on 19 july for recording. He talked very roughly, misbehavouly and not about previous voucher in recording. I asked for recording to forward me. He told that i send on 21 july to your email and what's up. Then after 21, 22 and 23 calling to him, but not picking up my called. Due to this incident i get irritated and loss respect in my family. I harsh and stress them for useless presentation in working days.

Your unhappy customer

Pritesh vachhani
Mno [protected]
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Sep 2, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir,

We apologize for the inconvenience caused and are keen on connecting with you. Thank you for sharing your contact details with us and our team will assist you.

Warm Regards,
Club Mahindra Team
Verified Support
Aug 02, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir,

We're awaiting your response. Please share your alternate contact number and a convenient time on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra
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    +91 44 3988 1000
    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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