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Club Mahindra Holidays — a phonecall from 91-[protected] claiming to be from club mahindra and asking for bank details

Received a call from 91-[protected], saying he is from club mahindra, he did not say his name, but asked me how much i paid, and through which bank credit card, i said the amount and the bank name, then he asked me to provide any government bank debit card details, i asked him! How can anyone provide the debit card details and why should i reveal my another bank debit card details for refund? The person quickly retaliated saying, becoz u complained, they wont refund on private bank cards, and so i cant get any refund, and quickly hung up the phone!
Now two questions, if that is a scammer, then the consumer forum is unsafe and so dear fellow consumers, be careful
And if that is club mahindra, then people please open your eyes and then have your own conclusions., and look before you leap
This consumer forum and club mahindra must investigate and find out if the number is from a scammer or from club mahindra.. Becoz apart from risk to consumers, even club mahindras reputation is also at risk

Complaint Status


[May 31, 2019] Club Mahindra Holidays customer support has been notified about the posted complaint.
Updated by Drvazrapu k Jun 06, 2019
Wrote a mail to club mahindra about the same ! Got a reply that the call is not from club mahindra, and that their agents are not authorised to ask any bank details on phone., however when i checked the above number on true caller ! And the number belongs to “ resolution team “ ( as i found on true caller ) however onus is on the part of both the consumer forum and club mahindra to further investigate on this number and who are calling on behalf of club mahindra from this number and take adequate measures and also request consumer forum also to look deep in to the matter and take proper security measures for the sensitive personal information on this forum !
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

You are correct, this moron emailed me and asked to call back on above number saying he can help and then i searched his number on google and here i am on your review.

How sad and ridiculous to see such inhuman acts. Be Careful guys.

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    Customer satisfaction rating
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002