[Resolved] Club Mahindra Holidays — booking not confirmed with inclusion of breakfast

vicky5593

from Ahmedabad, Gujarat

Website:

www.clubmahindra.com

As per email of mr. Ashraf ali he confirmed me that my booking is with inclusion of breakfast (Voucher no. 3347308) but when i confirmed from park royal hotel they refused and told me that my booking is for room only. No breakfast included, i want to know from club mahindra that will they able to provide me revised voucher and also inform to royal park hotel for inclusion of brakfast or i have to go to court with all the evidence i have against club mahindra to sue all of them in court.

Poor service.
Poor management
Poor quality

Waste of money to buy membership of club mahindra, so much follow up required, even to talk with club mahindra guys, we need to post on social media then only they contact us.

I prefer each and everyone to stay away from these fraud company.

Thanks & regards,
Vikramjit singh
+[protected]
Or if above not not reachable please contact at below number;
+[protected]

Membership id: 2794587

Was this information helpful?

No (0)

Yes (0)

Jun 29, 2018

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Club Mahindra Holidays Customer Care's response Thank you for highlighting this, Vikramjit. We'll get this checked internally with the relevant team and connect with you shortly.

May 21, 2018

Updated by vicky5593 Please contact me at +91-[protected] or if not answered then call on[protected]
And
If still not reachable then call on[protected]

Better if your send revised voucher on mail to me and hotel.
I am not interested to talk with you guys because you people don't solve problem you just say we will do and bla bla.

I am not trusting you anymore.

May 22, 2018

Updated by vicky5593 I dont need to listen your unwanted talks on telephone, i need my revised voucher.

Please send my revised voucher (With inclusion of breakfast) or i will meet to you guys in court.

You just called and say we are doing our best, we have already confirmed, we will send you revised voucher and bla bla bla...

but after three to four months still you are not able to provide me revised voucher as committed in written to me.

and moreover do not mark this complaint as resolved, otherwise i will also sue you for providing poor contact support.

May 22, 2018

Updated by vicky5593 My email id is [protected]@gmail.com, [protected]@gmail.com and contact number is +[protected],[protected] and +[protected]

Kindly send revised voucher.

Verified Support

May 24, 2018

Club Mahindra Holidays Customer Care's response Hi Vikramjit, we have been conveyed that the team connected with you on a call regarding your queries related to your Singapore vacation, reference interaction ID[protected]. Hope the conversation was helpful. Thank you for being patient with us.