[Resolved] Club Mahindra Holidays — Cancellation of Bliss membership no 506618
I have been cheated by your team consisting of Ms Parminder Kaur, Santosh Tiwari and Amandeep Singh in Jasola office, Delhi. They offered me 2 years free ASF and 10, 000 food points. But nothing was given to me.
They also gave me 2 free coupons for stay with effect from 2nd July 2021 for validity of six months. though I purchased the membership in September i. e. Two months before the purchase of membership. It means the coupon were valid for 4 months. This is a kind of cheating.
I requested to book Corbett resort with these free coupons. I was informed that Corbett resort can’t be booked with these coupon where as nothing has been mentioned in the coupon. This is also a kind of cheating. I have earned these coupon by investing Rs. 1, 78, 500.
I tried to book the resort using bliss points. I was told booking is full you book some other resort. If I have to book some other resort then why I paid RS 1, 78, 500/- to club Mahindra.
I sent numbers of emails to Your team and bliss.[protected]@mahindraholidays no one is responding.
I request you to refund Rs1, 78, 500 at the earliest.
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Nov 16, 2021Complaint marked as Resolved
Club Mahindra Holidays customer support has been notified about the posted complaint.
Oct 14, 2021Club Mahindra Holidays Customer Care's response We regret to read about your experience and are here to help, Arun. Your concern has been shared with our team. Please be assured that they will reach out to discuss in this regard.