[Resolved]  Club Mahindra Holidays — cancellation of club mahindra membership and refund

Dear sir/madam
I wish to cancel the membership of club mahindra because of following reasons:
A) firstly they never told us about any renewal fees that would be taken from us of club mahindra membership every year and they only told us about the fees that will be applicable on activities which we have to pay only when we use the resorts if we wish to do the activities related. But now they are telling us constantly calling us to pay some renewal fees every year this is the fault of your representative who never said anything about this fees and now they are sending us bills related to the renewal fees. We told them beforehand that is there any renewal fees or not we asked them clearly about this but they said there is nothing like annual renewal fees in this membership but now they are backing out and telling us that this is to be paid and then when we told them that you never said anything about this then they say us that if you don't want to pay then do not pay but is this any solution, by doing this we will become the defaulters in the eyes of company they are not clear in any thing and saying things like company runs through them only is there no rules and regulations in this company no order to do work there representatives are careless and irresponsible they didn't told many of things to us.
B) also in lockdown we can't go out there is no work economic condition is poor and then also they are regularly cutting ecs from account they are really not understanding the situation and are continually cutting ecs.
That is why we do not want to keep the membership we want to surrender the membership so please refund our money which are already paid and stop this membership otherwise we will be obliged to take legal action against the company.
Thank you.
Namo narayan prajapati
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Aug 6, 2021
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
May 07, 2020
Club Mahindra Holidays Customer Care's response
Hello Namo, we are here to help. Please share your registered contact details and Membership ID via Facebook Inbox so that our team connect with you.
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    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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