[Resolved]  Club Mahindra Holidays — cancellation of membership on 01 aug 2017 & refund of amount rs 22490/-

Address:400063

I became the club mahindra membership on 31 july 17 and within 24 hour, i. E. Vide email dtd 1st aug 2017, requested to cancel the membership and to refund the down payment of rs 22490/-. On 3rd aug 17, reply received from club mahindra that "we would like to inform you that we are working on your request and we will get back to you within 4 working days." after 3-4 reminders of mails, on 17 aug 2017, reply received from club mahindra that "we hereby confirm that we have started processing the cancellation formalities and you will receive the full refund of the amount paid by you in 60 working days."

Vide email dtd 20-oct-2017, 02-nov-17, 13-nov-17, 14-nov-17, 15-nov-17, asked for status of refund of rs 22490/- but till date no reply has been received. Today is 17th nov 17 and 108 days already has been passed, no refund has been received. Kindly do needful.

Madhu s bara
Mob: [protected]
Product: 10- blue stu
Membership: 2773338
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Dec 18, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2017
Club Mahindra Holidays Customer Care's response
Dear Madam,

We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. We have forwarded your details to our team and they will get in touch with you.

Warm Regards,
Club Mahindra Team
Complaint comments 

Comments

Have you got your money back. I am also in same boat and waiting from last 160 days but no refund. They only commit new date when you asked for refund but money will never refunded to any of the customer. Atleast I never heard that Club Mahindra has refunded the money.
Club Mahindra Holidays Customer Care's response, Nov 28, 2017
Verified Support
Dear Sir/Madam,

We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

Warm Regards,
Club Mahindra Team.

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