Club Mahindra Holidays — Cancellation Of Membership without consent

I took membership of Club Mahindra in 2018. Member ID 2822653. Down Payment Made Rs 41830 and 3 EMI of 10669 were paid. A sum total of 73837 was paid to the company. The company's executive came up with false commitments and I was not allowed to book any holidays for me/my family and wanted them to sort out issues before collecting any further payments from me. Despite numerous reminders they did not settle anything as regards the said amount is concerned. Further last year during the first wave of COVID19 and subsequently during the second wave in 2021, me and my family were infected and I did lose my grand parents during that reign. I lately realised that the company has cancelled my membership and has not even given any credit of the sum it collected from. I thereby request you to please look into the matter and get me the refund processed for the amount paid to the company, because I did not pay only for mere registration and fake billing and no resolution from their end. Further cancellation of membership being a proactive step from their end should be penalised and taken seriously. I would humbly request you to help me get my money back
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Club Mahindra Holidays customer support has been notified about the posted complaint.
Aug 19, 2021
Updated by carajat
The company tries acting very over smart stating that the membership has been cancelled as per the agreement. I wish to enlighten that one sided agreements are not tenable in the court of law. Therefore, by no means is the company allowed to forfeit the 100% of the amount paid to them and withhold my membership as a member without giving any services to me. I thereby look forward for a proper resolution wherein the company repays me the amount paid till date with interest for the said duration, till the date they repay the said amount to me.
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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