[Resolved] Club Mahindra Holidays — cancellation/withdrawal refund

[Resolved] Club Mahindra Holidays — cancellation/withdrawal refund

A Attic

Member id 2812801. Got the membership on 4th april. Submitted withdrawal from membership on 5th of april because of lies told by the sales representative. Emailed club mahindra and its 10th april today - haven't got any response. The sales person said i will get 100% refund but has not been responding after that. Nobody answers the call center number, nobody replied to my emails. Not sure if company is at fault or sales people employed are scammers. I simply need my cancellation to be processed and refund to be made immediately. Was this information helpful? No (0) Yes (0)
May 15, 2018 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Apr 10, 2018 Club Mahindra Holidays Customer Care's response Hello, we regret to hear about your bad experience with Club Mahindra. We have made a note of your Membership ID. Our team will get in touch with you shortly to address this. Apr 10, 2018 Updated by Attic Please let me know how the company defines 'shortly' as it has been six days. Apr 11, 2018 Updated by Attic I have complained to club Mahinda and requested cancellation on 5th April. I have emailed them, sent Facebook messages, added a complaint on this forum.however, I have got no response. A standard response that we have lodged a complaint is only thing I hear without any further reply. It’s one if the biggest scam, they don’t give a refund even when it’s in their policy. Apr 11, 2018 Updated by Attic I haven’t received any response of my emails or messages Verified Support Apr 11, 2018 Club Mahindra Holidays Customer Care's response Hi, as conveyed to you by our Member Relations team, the request for cancellation has already been raised and your feedback will be processed as per the mentioned timeline.
Add a Comment	Share
Submit Close