[Resolved]  Club Mahindra Holidays — cheated and looted by club mahindra

I have been a member of club mahindra since 2015 and it was through a common friend i got to know about their holidays and i decided to meet a person.
1. I was provided a wrong package meant only for senior citizens
2. I was told emi would be through checks and they kept deducting money from my sisters account
3. I tried to plan holidays with them by calling the same agent who had fixed my membership to guide me on how to do that and he never came back. I had to plan different for my parents.
4. I never used any of the services from club mahindra and i was still charged and i still face this stupidity from them and they still keep deducting money from my sisters account for no reason even when i havent used any services
5. They now say they will not refund the entire money even if i have not used any services, for what have i paid more than 2 lakh inr?

I demand for a full refund immediately. They have not been responding to my emails, earlier they used to regularly call for initial 4-5 months and later they simply ceased to call me. My sister trusted me with with the membership and all club mahindra has done is shame me in front of my sister. Useless services and useless promises.
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Dec 7, 2018
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
Club Mahindra Holidays Customer Care's response
Hi Shivani, we sincerely regret the inconvenience you've faced. Please share your Membership ID and registered contact number via Facebook inbox, our team will look into this and address your concerns.
Nov 05, 2018
Updated by ShivaniTrifaley
Already updated
Complaint comments 

Comments

Have already shared details on facebook
Dear sir
i m haresh pawar. my membership no 2670280. i want to cancel mambership due to financail issue. so kind cancel mambershil. & stop auto debit in my account.
thanking u
Haresh Pawar's reply, Oct 27, 2018
cancel membership stop auto debit my saving account.

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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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